SERVICES
- Basic Telephone Service (POTS)
- Leased Lines (Local + Long Distance )
- Data Circuits
- INTERNET
- INET
- ISDN
- TELEX
- Trunk Service
- Village Public Telephones
- STD/ISD PCOs.
- CCB (Coin Collection Box) PCOs.
- Rural Communication.
CUSTOMER FRIENDLY STEPS
- Interactive Voice Response System (IVRS) for Fault
Booking (198)
- IVRS for Billing inquiry (167 )
- IVRS for Changed Number Information ( 195 )
- Customer Service Centers (Single Window Service)
- Three Cash collection Centers
- Five Chaque Collections Centers.
- Computerized Directory inquiry (197)
- National Directory inquiry NDQ (183)
- Directory on CD ROM
- Multimedia Center for ISDN / Video conferencing.
- Special Cell for Excess Metering Complaints.
- Generic Numbering Scheme for easy access.
- Telephone Adalats for quick settlement of
grievancies.
PHONE PLUS FACILITIES
AVAILABLE
- Morning Alarm
- Call Transfer
- Call Waiting
- Hot Line
- Abbreviated Dialing.
- Calling Line Identification Presentation (CLIP